The top bar is the only part of the panel that shows on every screen. It solves two things: finding something fast, and knowing what is waiting for you.

What search finds
- Conversations — by contact name, number or a snippet of a message.
- Contacts — from your phonebook, even people who never messaged you.
- Campaigns — by title.

The notification centre

| Aviso | O que significa |
|---|---|
| New message | A customer message arrived on some channel. |
| Payment | PIX received, order paid, charge confirmed. |
| Session dropped | A WhatsApp number disconnected — while that lasts, nothing comes in through it. |
| Credits running out | Your AI or verifier balance is near the end. |
A dropped session is the most urgent alertWhile a session is disconnected, messages to that number never reach the inbox — and the customer thinks you are ignoring them.
The other shortcuts






