With few conversations, the queue fits on screen and filters are decoration. With volume — and a phone shows fewer rows — they become the difference between working in order and working by luck.
The filter strip
It sits above the list and slides sideways: not every filter fits across the screen. That is why many people do not even know they exist.
- Channels — All, WhatsApp, Instagram, Telegram, TikTok, Messenger, Website.
- States — Groups, Comments, Campaigns, Favorites, Archived.
What sits in one tab does not show in anotherIt is the number one cause of a conversation disappeared: it was archived, it is a group, or it came from a comment. Before hunting for a bug, slide the strip to the end.
Search
- Name — the most common way.
- Number — when you have the phone and cannot remember the name.
- Label — brings up everyone on one subject at once.
Buscar por etiqueta fecha o diaDigitar orçamento enviado ou aguardando pagamento traz a lista inteira daquela pendência. É a forma mais rápida de conferir o que ficou em aberto antes de largar o telefone.
Typing quote sent or awaiting payment brings up the whole list of that pending item. It is the fastest way to check what is still open before you put the phone down.
Favorites gathers the messages the team marked, across every conversation — not the conversations themselves. It is where the address, the receipt, the agreement someone thought worth keeping ends up.